Products and Designers
All of our swimsuits are proudly made in Latin America. We are currently working with two amazing designers from Colombia and Peru. When we choose which brands to would work with, an important consideration is the pay and treatment of the artisans involved. Bama takes this seriously by holding their brand partners accountable for their practices.
Our products are made with various high quality materials. Specifications can be found in the description of each swimsuit in the Shop section.
Notyet. We are currently working on providing a “Mix & Match” service, as this option is not available in our shop at the moment. However, if you have a special request of this nature, please email us at info@bamatheshop and if we have the items to accommodate your request, we’ll make it happen.
Orders, Delivery & Shipping
Once your order is processed you should receive your order within 5-10. You will get a shipment notification email with your tracking number as soon as your package ships.
Bama offers free shipping for all orders within Canada. For shipping to the United States we have a flat rate of $35 for expedited shipping, 5-10 business days. Please allow enough time to place your order if you need your swimsuit for a specific date.
No worries, sometimes the shipping carrier can take a few days to register or update your shipment status. If your tracking number isn’t working after three days, please reach out as soon as possible to firstname.lastname@example.org with your tracking number and we will take it from there.
Yes! The cost of shipping will depend on the destination. Email us at email@example.com for details.
Make sure you check your spam and promotions folder first! If this doesn’t work send us a message at firstname.lastname@example.org with your name and date of purchase so we can assist you.
If you would like to cancel or modify an order, kindly do so within 24 hours of purchase. Contact us ASAP at email@example.com. Any modifications are subject to availability.
You will receive a tracking number when your order is shipped.
If you received the wrong item in your order, please let us know at firstname.lastname@example.org . Then follow the instructions for returning items, except we will cover the return delivery cost. We’ll send you an e-mail confirmation when we receive your package, and the details of the correct item we are sending your way.
We’ll take care of this and send you a new item asap. Simplylet us know your order number, and describe the problem by emailing us at email@example.com and follow the instructions for returning items.We’ll send you an e-mail confirmation when we receive your package, and the details of the item we are sending your way.
Exchanges and Refunds
- Go to bamatheshop.returnbear.com
- Then type your email and order number in the pop-up window.
If you don't have an order number you can email us at firstname.lastname@example.org using your full name as a subject. (Example: Return Michelle Dimaria)
Exchange items must be received by Bama within 30 days of purchase to be eligible.
Yes you can, no questions asked. As long as they meet all the requirements listed on our returns policy all items are elegible for a refund. Returns received within 30 days of purchase are eligible for refund or exchange.